The Hotel Mandarin Carton Tlalnepantla offers a convenient 24-hour reception as well as a business centre, conference room(s) and a swimming pool for its guests. For added convenience, it provides babysitting / child services, a laundry service and a dry cleaning service. Family facilities include a playground. Guests can order room service 24/7. Estadio Wilfrido Massieu, Tenayuca and National Polytechnic Institute are within a 20 minute drive from the hotel.

The rooms feature elegant décor and superb 5-star facilities. All rooms are air conditioned and equipped with a safe, a TV and cable / satellite channels. They also come with a mini bar, a telephone and an iron.